General Frequently Asked Questions

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All of our virtual assistants are highly qualified professionals with extensive experience in administrative and personal assistance. They undergo a rigorous screening process and are selected based on their skills, experience, and personality.

 Yes. Keys & Counsel, LLC has team members available both during regular business hours and after hours. We understand that real estate and business needs don’t always happen 9–5, so our support is designed to be flexible and responsive. 

Simply contact us through our website, email social media platforms. We will schedule a consultation to discuss your needs and how we can best assist you. From there, we will create a personalized plan and assign a virtual assistant to work with you.

We are currently based out of Las Vegas, NV. 

We do not offer bi-lingual services at this time, but we are working to add this option. 

Keys & Counsel, LLC- Founded by both a licensed Realtor️® and a Certified Paralegal, each with over a decade of expertise and hands on experience. Our licensed Realtor® owns and operates an established Real Estate Sales team, which has maintained Top Producer recognition in Las Vegas consecutively for the past 6 years. Our Certified Paralegal has established her knowledge and extensive skillset through experience supporting Sole Practitioners, Defense Attorneys, Judges, prosecutors, and multiple courts throughout the Las Vegas Valley. Please note: While our paralegal has supported a broad range of legal professionals and court systems in the past, Keys and Counsel, LLC, does not provide legal advice, representation, or attorney services.*

We offer different packages for your specific needs with optional add-ons. *Please see our Services for more details*

Absolutely! We understand every business has unique needs. You can choose from our existing service packages or mix and match tasks to create a customized plan that works for you. *Please see our Services for more details*

That’s ok! While our services are tailored for real estate professionals, we also offer services for local business owners or individuals who just need support. Contact us directly so that we can create a package that’s perfect for you.  

If you require a service not specifically outlined in our packages, we encourage you to reach out. We are happy to discuss custom solutions or determine whether we can accommodate your requests within our scope of work or point you in the right direction. 

We can help you save time by managing repetitive or time-consuming tasks such as scheduling, email organization, client communication, document preparation, data entry, and more so you can focus on growth and productivity.

Clients will have direct access to us via email, phone and/or your preferred communication tools during normal business hours. 

 We provide virtual support for residential, commercial, and rental real estate transactions. 

Yes, our assistants are specifically trained to assist with timelines, document collection, deadline tracking, and consistent communication to help ensure smooth transactions from contract to close. 

Yes, with your permission. We can respond to emails, confirm appointments, and follow up with buyers, sellers, or vendors professionally and promptly under your brand. 

We can assist with listing coordination, scheduling showings and inspections, client communication, document prep, MLS entry, data management, new construction social media tours and more miscellaneous tasks that you might need.